Make Your Online Reservation

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Website Security for Thumper Pond

We want our website (hereinafter identified as the "site") visitors to feel confident about using our site to plan and purchase their accommodations, so we are committed to protecting the information we collect. All personal information you provide is encrypted and secure.


Secure Reservations

If you decide to make an online reservation at the site, you will be linked to a reservation interface and a third party booking engine ("Booking Engine") provided by SynXis. While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully.


Protecting your information

Thumper Pond has implemented a security program with its web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access.

Our site is hosted in a secure environment. The site servers/systems are configured with data encryption, or scrambling, technologies and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Refund Policy for Thumper Pond

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. Returned merchandise must be received within 30 days of purchase date.

Thumper Pond Resort
300 Thumper Lodge Road
Ottertail, MN 56571
Phone: (218) 367-2000
Fax: (218) 367-2002
Toll Free: 1-800-294-7981